What We Offer

Alarm Management Services

Explore Alarm Management Principles

The DCS alarm system is an important and productive tool for managing industrial continuous-process plants. In order to understand how to utilize this technology, TiPS has partnered with Subject Matter Experts (SMEs) to provide training seminars and courses that help attendees understand the principles of alarm management better.

Training is typically anywhere from 1-3 days and participants should have a working knowledge of control systems and how controllers, operators, or technicians interact with them.

Create a Successful Alarm Management System

Creating a comprehensive and effective Alarm Philosophy Document (APD) is the first step in the alarm management lifecycle process. According to ANSI/ISA 18.2, “the alarm philosophy should be a document that establishes basic definitions, principles, and processes to design, implement, and maintain an alarm system.”

TiPS provides subject matter experts with vast experience in APD design across the process industries that use best practices to develop your alarm philosophy document.

Gap Assessment

Companies that already have an alarm philosophy document in place do not want to go through an entire APD re-development process. However, they are often uncertain of the completeness or effectiveness of their approach. In these situations, TiPS offers an APD gap assessment.

For APD gap assessments, our industry-recognized subject matter experts review your APD against industry standards and best practices, identifying gaps and making recommendations to improve your APD.

A Critical Step in the Alarm Management Lifecycle

Per ANSI/ISA 18.2, alarm rationalization reconciles the identified need for an alarm or alarm system change with the principles in the alarm philosophy. For most, the alarm rationalization process requires a significant number of resources, a large amount of time and is often considered the most daunting task in the alarm management lifecycle. Ultimately, the result of the alarm rationalization process is clear documentation of alarms consistent with the alarm philosophy.

LogMate® Services

Gain Access to Professional Customer Support

TiPS offers an annual Extended Support Subscription (ESS) for your convenience. When you have questions that arise, an ESS gives you phone and email access to the TiPS professional customer support team. Maybe it is a question about alarm analysis information you are reviewing? Maybe you have upgraded or replaced your control system and need to reconfigure your connectivity port? Either way, you can get quick access to experienced help with an ESS.

Maximize the Benefit of Knowledge

LogMate® is a powerful alarm management software solution, but it is only effective if you are knowledgeable on how to use it. Most often, TiPS includes user and administrator training as part of our on-site installation engagement. We work to make sure that users understand how to leverage the LogMate® tool to maximize benefit. We also train administrators on the details of successfully managing and maintaining the application.

At TiPS, we can modify and adapt our training to meet customer-specific needs.