Alarm Management References

Why Choose TiPS?

LogMate is the most reliable, proven software solution since 1990

    • Leadership Participation in Alarm Standards Committees
    • Dedicated Alarm Management Focus
    • Comprehensive Alarm Management Software Solutions
    • Adaptable Services Model
    • Flexible and Extensive Software Connectivity Portfolio
    • Broad Industry Experience

LogMate® Consolidates Alarms Simplifying Troubleshooting and Improving Operator Effectiveness


Refineries are a vital part of our global energy infrastructure converting crude oil into more useful products for petrochemical feedstock, lubricants and fuels. Refineries are comprised of numerous units with specific functions such as coking units, reformers and catalytic crackers that are integrated to form the refinery complex. In the past, many of these units were operated from different Distributed Control Systems (DCS) and numerous control rooms. 

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Common Refining Industry Challenges

    • Multiple units that may need to be accessible as a consolidated system
    • Many generations of alarm settings that might not have rationale traceability
    • Too many alarms per operator to be effectively managed
    • Disparate alarm sources with alarm data not readily available to plant population

TiPS Refining Industry Solutions

    • LogMate is flexible, enabling centralized or distributed architectures with equal ease and the same, efficient performance
    • LogMate Alarm KB rationalization tools and rationalization workshops by industry leading subject matter experts
    • netView™ and ACE™ visualization and analysis tools that help identify and reduce alarm floods, chattering alarms, related alarms, and many others alarm bad actors
    • LogMate provides a single, consolidated view accessible through a standard web browser

User Scenario

A refinery engineer is given site-wide responsibilities for an alarm management program. One of his biggest concerns is that the refinery uses three different DCS systems in various units. He is also aware that the project engineering team is in the initial planning stages for a central control room which is expected to be constructed in the next 2 years. The project will also consolidate refinery wide operations to a single DCS.

As he evaluates alarm management software one of his main decision criteria is connectivity. He needs a solution that uses standard interfaces and easily connects to multiple control systems. He also needs the alarm management data in a consolidated view that is accessible refinery wide.

After evaluating several options he selects LogMate. LogMate has an extensive, proven connectivity to his existing DCS systems without the need for high cost customization and integration services.

He also values the standard, web browser visualization and analysis tools. LogMate’s flexible architecture will allow him to establish a distributed architecture now that can be centralized later along with the refinery control room operations.

LogMate displays valuable refinery-wide alarm information in a centralized, consistent and accessible view.

Call us and see why LogMate is the best option.

These days a more standardized approach means there is typically only one or two DCS vendors used throughout the entire refinery whether in consolidated or separate unit control rooms.

The long history of many refineries can translate into alarm management complexities. Frequently the alarm philosophy of a refinery has changed or evolved over multiple generations of personnel and equipment which can translate into alarm settings without historic traceability. For this reason, a strong and well-documented alarm philosophy is essential and regular assessments to compare practices against the philosophy are needed. Find out more about TiPS’ alarm philosophy services.

There is seldom a lack of activity in refinery control rooms. The last thing a refinery control room operator needs is the distraction of nuisance alarms, alarm floods, chattering alarms and other alarm issues that cause confusion and frustration. Good alarm management reduces risk of incident while also optimizing alarms so that the operator can focus on daily production quality and throughput improving overall operational performance. LogMate helps identify and analyze alarm related problems and take corrective actions. At TiPS, we’ve been helping refineries just like yours solve problems like this since 1990.