Why Choose TiPS?

LogMate is the most reliable, proven software solution since 1990

    • Leadership Participation in Alarm Standards Committees
    • Dedicated Alarm Management Focus
    • Comprehensive Alarm Management Software Solutions
    • Adaptable Services Model
    • Flexible and Extensive Software Connectivity Portfolio
    • Broad Industry Experience

TiPS set the standard for successful PHMSA alarm management compliance


The pipeline industry is a vital part of the global energy infrastructure and includes liquids, gas and crude transmission. In North America, the Pipeline and Hazardous Materials Safety Administration (PHMSA) published “49 CFR Parts 192″ and “195″ in December 2009. This rule defined specific regulations around Control Room Management and Human Factors including dedicated requirements regarding alarm management.

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Common Pipeline Industry Challenges

    • Connecting to multiple SCADA systems as alarm sources
    • Poor distribution of alarms across consoles, not equally balancing controller loading
    • Numerous alarm priority categories and overly complex alarm relationships
    • Too many alarms per controller to be effectively managed

TiPS Pipeline Industry Solutions

    • Broad, established connectivity portfolio with all major SCADA systems complemented with custom connectivity integration services when needed
    • Extensive alarm analysis tools and reports that can be used for workload studies to improve alarm distribution throughout the control room better balancing controller workloads
    • LogMate Alarm KB rationalization tools and rationalization workshops by industry leading subject matter experts
    • netView™ and ACE™ visualization and analysis tools that help identify and reduce alarm floods, chattering alarms, related alarms, and many others alarm bad actors

User Scenario

A major pipeline company grew over several years through acquisitions which left them with a collection of several SCADA systems. When PHMSA 49CFR Parts 192 and 195 was introduced, they needed an alarm management solution that could quickly connect to these disparate SCADA systems and begin collecting alarm data to facilitate their compliance efforts. LogMate was the right choice for them based not only on connectivity but also on the proven reliability and comprehensive nature of LogMate’s analysis and reporting tools.

After the implementation, the pipeline began using LogMate to identify alarm management issues such as nuisance alarms, chattering alarms, stale alarms and other bad alarm actors. They also began recognizing some procedural improvement opportunities. For instance, in reviewing bad actor alarms, they identified a key alarm that was inhibited. In response to this, they changed their procedures to prevent controllers from inhibiting certain types of alarms.

Their investment in LogMate software has resulted in greater than 50% reductions in control room alarms for both their liquid and gas pipeline operations.

LogMate enables unparalleled PHMSA alarm management compliance and improved pipeline operations.

TiPS has worked with many pipeline companies since the final rule was issued. We remain at the forefront of industry challenges working with the top pipeline companies to continue delivering the best solution in regulation compliance and improved pipeline operations industry-wide.

Regulatory Readiness Out Of The Box

Right out of the box, LogMate can be used for PHMSA alarm management compliance. It is easy to get up and running and does not require any additional, or custom, code to deliver alarm management functionality.

Easy Solution to Install and Configure

No other solution can be installed, configured and fully functional in only three days. The ease with which LogMate installs and collects data saves considerable services cost and valuable operations time.

Connects To Virtually Any System

LogMate can connect to virtually any SCADA system. Furthermore, as part of a strategic partnership with Telvent, OASyS DNA provides an integrated solution with LogMate.

Lowest Total Cost of Ownership

LogMate delivers comprehensive alarm management functionality at the lowest total cost of ownership. Its thin-client architecture and utilization of standard browsers, software and interfaces reduces cost and simplifies maintenance.

Learn more about PHMSA >>

Review API RP 1167 for Pipeline SCADA Alarm Management Recommended Practices >>