Alarm Management References

Why Choose TiPS?

LogMate is the most reliable, proven software solution since 1990

    • Leadership Participation in Alarm Standards Committees
    • Dedicated Alarm Management Focus
    • Comprehensive Alarm Management Software Solutions
    • Adaptable Services Model
    • Flexible and Extensive Software Connectivity Portfolio
    • Broad Industry Experience

LogMate® Delivers The Most Flexible, Effective Alarm Management Solution Across All Industries


The list of industries where TiPS has implemented our LogMate alarm management software is long. Our staff has seen many unique applications throughout our over 20 years addressing alarm management needs.

In addition to our current core industries, TiPS alarm management knowledge and expertise include:
Pulp and Paper, Water/Wastewater, Semiconductor and Aerospace.

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Common Challenges Across Industries

    • Numerous alarm priorities and complex alarm relationships creating operator confusion
    • Too many alarms activating in the control room for operators to effectively manage
    • Inability to quickly identify root cause alarm issues when investigating incidents
    • No established metrics to gauge alarm improvements

TiPS First in Class Solutions

    • Rationalization tools within LogMate and workshops by industry-leading experts
    • Analysis tools to identify related alarms, alarm floods, chattering alarms and other alarm events
    • Advanced visualization and analysis tools available through standard web browsers that improve alarm information availability and simplify event investigations
    • Alarm performance analysis tools that enable benchmarking, measurement and reporting

User Scenario

A regional wastewater treatment facility processes 165 million gallons per day (MGD) with a peak capacity of 400MGD. Following the commissioning of a new DCS, operators were continuously flooded with alarms, some familiar and some new. The DCS project team began troubleshooting the alarms trying to capture screenshots from peak activity periods to determine root causes. Due to the complexity of the alarm relationships these efforts had minimal impact on reducing alarms.

The team recognized the need for a software tool that could capture and analyze the alarm data. After developing selection criteria, they evaluated several tools and selected LogMate. One of the advantages was the accessibility. LogMate’s thin-client, standard web browser access provided the entire team with the ability to view and analyze meaningful, real-time alarm information from their desktops.

Using the related alarm analysis they quickly found that over 40% of the alarm activity was being generated by two instruments, a temperature sensor and a hydrocarbon analyzer. Once these issues were corrected, the alarm activations in the control room were much more manageable. The plant incorporated LogMate into their on-going operations strategy requiring regular monitoring of alarms using LogMate’s alarm activity analysis and reports.

LogMate is flexible, easily adapting to the specific needs of your industry.

The symptoms of ineffective alarm management are often the same regardless of industry such as alarm floods, nuisance alarms, confusing alarm relationships, and stale alarms. These are the problems TiPS solves every day.

At TiPS, we use a methodical approach to alarm management which includes doing our homework to understand the specific needs of your industry and talking with you to make sure that we also understand your unique goals and objectives. We leverage our extensive process industry background to adapt as needed to achieve successful implementations regardless of your industry.

For more than 20 years TiPS has met unique industry challenges and client alarm management issues head on to develop the most advanced and flexible solutions. We pride ourselves on our ability to quickly adapt and respond.

Whether you are a municipal water treatment plant or a pulp and paper mill, LogMate is the only choice for alarm improvements and optimal production.