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TiPS became known as the Alarm Management Company after introducing LogMate, the first full-featured, commercially available alarm management software solution in 1990. Since then, our software and services have continued evolving to fully address the ANSI/ISA 18.2 standard Alarm Management Lifecycle Stages.
We believe alarm management is about more than a single aspect of the lifecycle, thus requiring tools, documentation and support for all of the components on an ongoing basis. That is why alarm management is not just one of the things
we do, it is what we do!
TiPS designs and implements
effective alarm management helping our customers realize many benefits:
TiPS has a proven history of helping clients better manage alarms and achieve these benefits.
Our goal is to provide a flexible and proven alarm management approach required by our customer’s diverse process operations. At TiPS, we
make alarm management easier by:
While each industry and customer faces unique issues, there are many common alarm management challenges:
LogMate provides comprehensive analysis capabilities
to quickly identify suspect alarms, understand behaviors and resolve root cause issues.
TiPS began providing alarm management solutions more than 20 years ago. From the beginning, our unique approach — focused on integrated alarm management as a critical component of successful process operations — put our products and services in a class by themselves. Today, TiPS and LogMate continue to lead where others follow, standing alone at the forefront of alarm management with unparalleled operational insight and proven performance. We’re proud of our long history of establishing and maintaining effective alarm management programs and are honored to be recognized by global leaders as “the alarm management company” of choice.
LogMate is the full-featured alarm management software that makes managing DCS and SCADA alarms easy. The intuitive interface, point-and-click navigation, and thin-client accessibility allow users to quickly get up and running. Built on tested and proven Microsoft® technologies, LogMate has advanced features, unequaled speed and stability, and low total cost of ownership.
LogMate Suite functionality includes:
All user access is through a standard internet browser, allowing safe and secure access from any connected computer. LogMate scales from a single-computer up to an entire enterprise without shedding features or compromising stability.
Capture is the robust alarm and event data connectivity, collection and processing module for the LogMate Suite. Capture leverages Microsoft SQL Server® as a database engine for speed and low total cost of ownership. It provides intelligent data storage for real-time and historical alarm and event access.More on Capture >>
netView is part of TiPSView within the LogMate Suite and displays alarms and events on a customized data grid easily accessible using a standard Microsoft® Internet Explorer® browser. Data can be viewed in a variety of ways, searched, filtered and organized to maximize the value for individual users.More on netView >>
Alarm Configuration Expert™ (ACE™) is an advanced alarm analysis tool providing statistical analysis of alarm activity and alarm configuration. Additionally, ACE includes a knowledge base with complete rationalization capability and provides effective change management to ensure your alarm system remains consistent with your alarm philosophy.More on ACE >>
Signal is a real-time logical event detection and reaction engine. Signal monitors the content of alarm and event messages and takes immediate action when a defined situation occurs. Event detection may use simple or complex logic, and responses can range from information only to action based scenarios.More on Signal >>
TRAC is designed to join alarm and event data with process data into a single trend display to enable better performance monitoring and improve troubleshooting. TRAC calculates and displays KPI’s based on alarm and event activity to substantially increase operational insight.More on TRAC >>
TiPS designed the LogMate suite of products to empower users with knowledge in the most straightforward and convenient way possible while lowering total cost of ownership by:
While TiPS is focused on providing best-in-class alarm management software, we also recognize that our extensive services portfolio is essential to providing a comprehensive solution for our clients. Our services fall into two major categories:
Unlike many alarm management providers, we don’t believe that services are an “all or nothing” proposition or a “one size fits all” endeavor. Our approach is to understand your goals and adapt our services to best fit with your specific needs. We have the flexibility to do this because we use a business model that not only relies on in-house resources but also takes advantage of the vast experience and knowledge of industry recognized subject matter experts.
Whether it is alarm philosophy development, alarm rationalization workshops, LogMate training or HMI graphics design guides, you can count on TiPS to bring best practices to you.
While LogMate is a very user-friendly software, our
over 20 years of experience installing and configuring LogMate leads many of our clients to utilize TiPS to perform the installation of their LogMate software. Our experienced staff quickly configures communication
ports and establishes connectivity with your control systems. As an extension of this, we frequently set
up analysis views and reports for LogMate clients.
Our coaching and training services include on-site, off-site and web based software user and administration training designed to ensure that you get the maximum value from your LogMate software by understanding the power of the tools.
Our Extended Support Subscription (ESS) provides you with on-going access to TiPS technical support expertise and product upgrades when they become available
Extended Alarm Management Services available through TiPS are intended to complement the TiPS software solution and expand the support for key areas of the ANSI/ISA-18.2 alarm management lifecycle model.
The chart below outlines the services that we commonly provide; however we do customize services for individual needs so please feel free to contact us to find out more about how our services can meet your needs.
Various process industries share many similar alarm management challenges. Yet each industry has unique requirements to consider. Only TiPS brings more than 20 years of diverse process industry experience and knowledge, capable of delivering world-class alarm management solutions, to the widest range of process
industries. Our expertise is proven in understanding which regulations and best practices apply to which
industries, and we can guide you to meet individual objectives while meeting applicable industry standards.
For our pipeline customers, the introduction of the Pipeline Hazardous Materials and Safety Administration (PHMSA) 49 CFR Parts 192 and 195 Regulations required either establishing or changing control room management (CRM) and alarm
management programs. Soon after the rules were released, TiPS took an active leadership role in understanding the needs of the industry and providing solutions to help pipeline operating companies address the PHMSA rules.
TiPS was founded in 1988 as an automation consulting firm specializing in wet chemical manufacturing facilities. Based on the needs of our chemical customers back then, TiPS developed LogMate to help address data logging and alarm management needs which quickly became our core business. LogMate has been installed on bulk chemical, specialty chemical and polymer applications throughout the world. We understand the unique requirements for applying alarm management to continuous, batch or hybrid operations.
The flexibility of our LogMate alarm management solution is a tremendous benefit for the diverse operations of the oil and gas industry. Oil and Gas represents a broad segment of TiPS customer base with installations for a combination of onshore and offshore exploration and production operations. Each part of the Oil and Gas industry has specific challenges that must be addressed and TiPS is experienced at identifying the optimal alarm management system architecture.
TiPS recognizes many complexities
to alarm management for the pharmaceutical industry. The inherent nature of batch processes combined with numerous regulatory requirements requires a well-conceived alarm management strategy. Many pharmaceutical companies have avoided specifically addressing alarm management because of these complexities. TiPS believes that alarm management
is an important part of current good manufacturing practices (cGMP).